Our Commitment to you
We offer a lifetime warranty for all of our jewelry. If an item that you purchased with us breaks or fades completely, we will repair, replace, and/or re-plate your jewelry free of charge.
We commit ourselves to providing the best customer service as your satisfaction is our top priority. Contact us below to get started.
We offer a lifetime warranty on all our jewelry. We will repair, replace, or re-plate your jewelry free of charge if it breaks or fades.
Yes, we offer pearl restringing services starting at $40.
Yes, we offer yellow gold, rhodium, and rose gold re-plating starting at $40, regardless of whether you bought the jewelry from us or not.
No, we do not offer cleaning services for your jewelry, but we recommend using warm water, diluted dish soap, and a soft bristle toothbrush to clean your jewelry! You can also use a polishing cloth to wipe away any dirt and debris. See Luxury Care for more information.
We can fix the jewelry you bought from us if it breaks for free. Unfortunately, we are not able to fix broken jewelry if it’s not a piece from us.